The tools you already built
The Zap that's load-bearing. The app someone vibe-coded in March that the business now depends on. We audit it, make it real, and put it under maintenance — so it stops being the thing you hope nobody touches.
The product team for operations outgrowing their vibe-coded tools
Top caliber product judgement and AI talent + technology pointed at your hairiest challenges. We map the whole system, then build and run the tools that move it. Because a good tool saves hours, but a good system moves your margins.
- Systems Thinking as a Service
- Tools Sprawl
- Systems Compound
- Your Ops is your Product
Your business is one system
System
Data
Ops
AI
Schedule
the mess
AI promised to make your operation more scalable. What you've lived is messier than ever.
- The vibe-coded tool that became load-bearing, and no one really understands it.
- The spreadsheets you're still living in.
- More tools than ever, and the business isn't actually moving.
one machine
Operations and technology make up one machine. Most technical people have never run an operation, and it shows in what they build: clean tools that fight how the work actually happens.
We've built our careers in both: from warehouses, schedules, and people who don't sit at desks, to venture-backed companies, AI products, and the systems that grade AI's own work.
Your business is one system.
What we build
Six places we usually start.
Assignment & scheduling logic
Who's doing what, when, and what happens when someone's out. Not a person reading a channel and hoping nobody got skipped.
The layer between your ERP and reality
Your workflows don't fit the system you bought. We build the translation layer instead of making your team be it.
Quote & intake systems
Forms, requests, and leads turned into priced, assigned, sent. Nothing waits in a tab.
Approval & handoff workflows
Tasks that route themselves to the right person, get reminded, and stop falling through.
Internal dashboards
Live KPIs in one screen. The whole team looking at the same numbers, in real time.
how it works
30 / 60 / 90.
Assess.
Five stakeholder interviews, anonymized — more if your operation needs them. We map what you're running on and what your team is working around, then hand you a prioritized list of what to build, what to fix, and what to leave alone. Yours to keep, whether or not there's a day 31.
Build.
You pick the priority; we architect around your real workflow and ship it in increments, so your team is using something inside the first few weeks. Instrumented against your KPIs from day one, then hardened under real load before we call it done.
Operate.
We host it, monitor it, and patch it. When something breaks or the workflow shifts, we make the change — no change order, no new scope. Your team uses it; we own that it keeps working.
Start with the assessment.
In 30 days we interview your key people, go through every tool and workaround you run on, and hand you a report your CFO can actually read: what's breaking, what it costs you, what to build in what order, and what to leave human.
book a callthe stack
We work inside what you already have.
No new platform. No rip and replace. We build into the systems your team already logs into every day — and most of them, we've been inside before.
- ERPs
- NetSuite, Sage Intacct, Dynamics 365 Business Central, Acumatica, SAP Business One, Epicor, QuickBooks Enterprise — and the one you’ve customized beyond recognition.
- Scheduling / workforce
- ServiceTitan, Jobber, Housecall Pro, Deputy, When I Work, UKG — and the whiteboard.
- CRM & pipeline
- Salesforce, HubSpot, Pipedrive, Zoho — and the spreadsheet pretending to be one.
- Data & warehouse
- Snowflake, BigQuery, Postgres, Power BI, Tableau, Metabase — and the SQL Server nobody’s allowed to touch.
- The glue
- Zapier, Make, n8n, Airtable, Retool, Smartsheet, Power Automate.
- Where work happens
- Slack, Microsoft Teams, Notion, Google Workspace, Outlook — and always, always Excel.